Last Updated: June 2025
Welcome to Bark’n’Meow! We’re committed to delivering your favorite pet supplies quickly, safely, and with total transparency. Below you’ll find everything you need to know about our shipping and delivery process.
Shipping Destinations
- We currently ship to all 48 contiguous U.S. states.
- Unfortunately, we do not ship to Alaska, Hawaii, Puerto Rico, or Guam at this time.
If your location is not listed during checkout, please contact our support team at support@dogs-with-cats.com.
Free Shipping Policy
Enjoy free shipping on every order — no minimum required — across the contiguous U.S. (48 states).
Shipping Methods & Delivery Times
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| U.S. (Contiguous 48 States) | 7–20 business days | FREE – No minimum |
| Shipping to Alaska, Hawaii, Puerto Rico, and Guam is currently unavailable. | ||
| International Shipping | Coming soon | – |
Shipping Origin & Expectations
- All orders are shipped directly from our warehouse in China.
- We work with trusted carriers and logistics partners to ensure timely, reliable delivery.
- Tracking numbers will be provided via email once your order is shipped.
- Delivery timeframes are estimates and may vary due to customs, holidays, or regional carrier delays.
Processing Times
- All orders are processed within 1–3 business days, excluding weekends and holidays.
- You’ll receive a tracking link via email once your order has shipped.
Lost, Damaged, or Delayed Shipments
If your order is lost, arrives damaged, or is delayed beyond 10 business days, please contact us at support@dogs-with-cats.com within 7 days of the expected delivery date. We're here to help make things right.
Contact Us
For any questions about these Terms, please contact us at:
- Email: support@dogs-with-cats.com
- Phone: (+86) 18129986450
- Address: Room 203, No. 3, Lane 4, Xianghe Road, Foziao, Dalang, Dongguan, Guangdong, China
- Business Hours: Monday–Friday, 9AM–5PM PST
Thank you for shopping with Bark’n’Meow – where pets come first, and shipping is on us! 🐾
